Welcome to Apna Desi Pizza. By using our website and placing orders online, you agree to the following terms and conditions. Please read them carefully before ordering.

1. Use of Website

  • You agree to use this site only for lawful purposes.
  • You are responsible for maintaining the confidentiality of your login information.
  • We reserve the right to refuse service or cancel orders if any suspicious or abusive behavior is detected.

2. Ordering and Payment

  • Orders must be placed through our official website or verified platforms.
  • Payment can be made via credit/debit card, PayPal, or cash (if allowed at delivery).
  • All prices are listed in USD and include applicable taxes unless stated otherwise.

3. Product Availability

  • Our menu is subject to change based on availability of ingredients.
  • In case an item is unavailable, we will contact you to suggest an alternative or refund.

4. Delivery

  • Estimated delivery times are provided at checkout but may vary due to traffic, weather, or kitchen load.
  • Customers are responsible for providing accurate delivery information.

5. Intellectual Property

All content on our website, including logos, images, and text, is the property of Apna Desi Pizza and may not be reused without permission.

Refund & Return Policy

At Apna Desi Pizza, we take pride in delivering fresh, quality food. If you’re not satisfied with your order, we’ll do our best to make it right.

1. Incorrect or Missing Items

If your order is incorrect, missing items, or unsatisfactory, please contact us within 30 minutes of receiving it. We’ll offer:

  • A replacement of the item(s)
  • Store credit
  • A full or partial refund, depending on the issue

2. Order Cancellation

  • Before Preparation: Orders can be canceled within 5 minutes of placement for a full refund.
  • After Preparation: If your order is already being prepared or en route, we may not be able to cancel or refund the full amount.

3. Refund Timeframe

Refunds (if applicable) will be processed within 5–7 business days to your original payment method.

4. No Refund Scenarios

  • Dissatisfaction based on personal taste.
  • Orders placed with incorrect delivery details provided by the customer.
  • Delays due to third-party delivery services or conditions beyond our control.